Jacksonville's IT Experts

Your Dedicated IT Team, Without the Overhead.

Bitworx handles your technology so you can focus on your business — managing devices, securing your data, and solving problems fast. Apple specialists serving Jacksonville and Northeast Florida.

20+ Years Apple IT Experience
Rated 5★ by our clients
Locally owned & operated · Jacksonville, FL
Mac, iPhone & iPad specialists for business
Serving Jacksonville & Northeast Florida

Jacksonville's IT Partner for Small Business

Bitworx is a Jacksonville-based Managed Services Provider specializing in Apple technology and comprehensive IT solutions. We serve small businesses, startups, and nonprofits across Northeast Florida, delivering enterprise-grade support without the enterprise price tag.

We serve small businesses, startups, and nonprofits — enterprise-grade IT without the enterprise overhead
One real team, not a ticket queue — you reach the same people who know your setup
Flat monthly pricing — you know exactly what IT costs every month, no surprises
Plain English, not tech jargon — every recommendation comes with a clear explanation of why it matters
Mixed environments are no problem — we manage Apple-primary shops, Windows workstations, and everything in between
Free consultation, no sales pressure — we audit your setup first and only recommend what genuinely fits

Managed IT Services for Jacksonville Small Businesses

From cybersecurity to Apple device management, we deliver tailored technology solutions that keep your business running smoothly and securely.

Cybersecurity & Threat Scanning

Proactive threat detection, vulnerability assessments, and real-time monitoring to keep your business protected from modern cyber threats.

Help Desk & Support

Responsive remote and on-site support from certified technicians. Fast resolution for hardware, software, and network issues. We've got you covered.

Proactive Monitoring & Maintenance

Prevent issues before they disrupt your business. Continuous system monitoring, automated maintenance, and rapid incident response, 24/7.

Apple Device Management (MDM)

Zero-touch Apple deployment, fleet management via MDM, device enrollment, policy enforcement, and remote wipe for Macs, iPhones, and iPads.

Network & Infrastructure

Reliable network design, installation, and management. From business Wi-Fi to structured cabling. We build infrastructure that scales with you.

Cloud & Productivity

Microsoft 365, Google Workspace, and iCloud for Business setup, migration, and ongoing management. We streamline your team's tools so collaboration is seamless.

Jacksonville's Apple Technical Partner

As an Apple Technical Partner, Bitworx has trained technical staff that specialize in consulting and technology services for business customers on the Apple platform.

Client Reviews

What Our Clients Say

Don't take our word for it. Here's what Jacksonville businesses say about working with Bitworx.

★★★★★
"These guys are off the charts good. They show up on time, are extremely knowledgeable and work very fast. The quality is outstanding. Alec's wife had a baby the next day, but he still reached out to make sure I would be taken care of, then scheduled a remote meeting to fix the problem. Absolutely above and beyond client service!"

★★★★★
"The level of knowledge, service and experience is extraordinary especially when compared with other service providers. It is very rare that we do reviews but Bitworx stands so far above and beyond the norm that an outstanding review is not only warranted but required. Such has been the responsiveness and quality of product provided by Bitworx, and they are deserving of an unqualified recommendation."

★★★★★
"I was a fan of Apple's One on One program. This is the kind of help I've gotten from Alec at Bitworx. He's helped with iCloud, iOS devices, password managers, photography, malware removal, and troubleshooting. He travels to my house, and we get everything done succinctly. He is personable, knowledgeable, and a great teacher. I highly recommend."

★★★★★
"I've always wanted a custom built PC. Bitworx assisted me with selecting components, everything came in timely and was assembled without any issues. Their desktop support has been incredibly helpful since the build was complete. Couldn't be happier with the process and the result."

Common Questions

Answers Before You Ask

Do you work with Windows PCs, or only Apple?
We specialize in Apple, but we support mixed environments too, including Windows workstations, custom PC builds, and cross-platform networks. Apple is our core expertise; everything else is handled with the same standard of care.

How quickly do you respond when something goes wrong?
Managed clients receive priority response — most remote issues are resolved the same day, during business hours. On-site visits are scheduled in advance to make sure we bring the right resources. When critical infrastructure is down, we treat it as urgent and move fast.

Are there long-term contracts?
No surprises. We work on service agreements that give your business consistency and us the ability to plan ahead — but we're not in the business of locking people in. Every arrangement is worth talking through during your free consultation, and we'll always recommend what actually makes sense for your situation.

What size businesses do you typically work with?
Our sweet spot is small businesses and startups, typically 5 to 50 employees, across Northeast Florida. We work with many types of small and medium sized businesses including commercial real estate offices, consulting firms, and nonprofits, among others.

What does "Managed IT" actually include?
A managed services agreement with Bitworx typically covers proactive monitoring, software updates and patching, cybersecurity scanning, help desk support, and Apple device management, all for a predictable flat monthly fee. No surprise invoices.

How much does managed IT support cost?
We believe a healthy IT budget is a sign of a well-run business — not overhead to minimize. A managed IT plan typically costs far less than a single data breach, ransomware incident, or day of unplanned downtime. Businesses that invest in proactive IT run faster, lose less time to tech problems, and recover from incidents without crisis. Our flat monthly plans keep your investment predictable — no hourly billing, no surprise invoices. Pricing is based on your team size, devices, and support needs. The best starting point is a free consultation where we assess your environment and recommend only what you actually need.

Stop managing IT problems. Start managing your business.

The best IT decision you'll make this year starts with a free conversation.